Objectively speaking, businesses are always looking to do much more than just break even. Most businesses are able to do this by creating value in the markets they operate in and then leveraging the buying power of their clientele.
While this traditional approach has worked well over the years, the dawn of the internet age has forced many enterprises to rethink their strategies.
Sure, value addition remains a central premise for business operation. However, much more is needed if you want to stand out. We’ll be looking to highlight some of the major areas you need to cover ground if you’re looking to register impressive sales numbers going forward.
1 - Word of Mouth Recommendation
Traditionally, word of mouth marketing typically spread from one person to the next. The modernised version is somewhat different in that it describes both targeted efforts and naturally occurring happenings where individuals share their satisfaction with a brand.
Data from Nielsen has shown that about 92% of people trust recommendations from friends and family over any other kind of advertising. As it’s already apparent, trust plays an important role in word of mouth marketing. In light of this, you need to foster the right conditions for word of mouth marketing to thrive. With that done, you’ll have broken down trust barriers that may exist and allowed influential customers to openly share their experiences with your company to the masses.
Given the fact that 74% of consumers have reported word of mouth being the key inspiration behind their buying decision, it’s crucial that you tap into this kind of marketing strategy.
If you look closely at the numbers, you’re bound to discover that there’s some long-term value when you invest in word of mouth marketing. This is because referred customers usually stick to a company over extended periods when compared to people who find your company using other means.
A contented customer base is likely going to direct more of their family, friends, and close associates to your direction. Going by this exponential growth curve alone, it’s logical to see just how valuable the first referral is.
As you look to venture into word of mouth marketing, it’s essential for you to understand that it happens in 2 ways, either organically or through marketing and ad campaigns. Since the two have inherent overlaps, it’s necessary for us to distinguish the two.
- Organic word of mouth: happens naturally when people a product and/or service offering so much that they decide to become advocates. The key motivator behind people’s action, in this case, is the sheer happiness and satisfaction that they were able to enjoy.
- Amplified word of mouth: this happens when marketers decide to launch marketing campaigns designed to motivate the dissemination of word of mouth across various audiences.
2 - Videos
Video is one of the most powerful mediums out there. Research has shown that adding videos to your landing page can increase your conversion rate by as much as 80%.
When customers watch things like explainer videos, they’re able to visually identify the reasons why they need your product. This means that they’re likely to go further down the sales funnel and complete a sale.
It’s not surprising that this is the case because vision is our most dominant sense. Plenty of the information we are able to transmit to our brains is visual in nature. If the adage, a picture is worth a thousand words is actually true, then, there’s plenty to be said about moving pictures.
You can massively boost your return on investment by using video to tell your story. Luckily, you don’t need to be tech-savvy to come up with great videos. The internet is awash with video production and editing tools that you can quickly acquaint yourself with.
Importantly, you don’t need to come up with perfect videos in order to resonate with audiences. Content is the most important thing you need to be mindful of when producing your videos.
3 - Google
Organic traffic continues to shine when it comes to bringing in new prospects. Since most people discover brands online, it’s essential that you factor this is in your sales and marketing strategy, even if you’re a local business.
More specifically, you need to strive to have your brand get to the very first page of search engine results relevant to your client base.
Two decades before the online world became what it is today, many people weren’t acquainted about the best practices of the web. Today, the game has changed. Our phones are smarter and so are we.
Since most of the precious information is usually situated at the very top of search results, i.e. page one, it’s nigh impossible for visitors to check out websites found on successive pages after page one. We wrote a guide covering some great tips you can implement yourself to increase your local business rankings.
Brands like Facebook and Google use user engagement as a currency in measuring how websites are faring. They analyse even the most mundane of user actions like reactions, number of shares, the comments, and the click-to-conversion ratio. All this is done in a bid to bolster the efficiency of their algorithms.
The more engagements you’re able to register, the more likely it is for your ad to be shown frequently to audiences. As such, you need to aim to stay on page one of search results.
Having shared this, it’s worth documenting that website design also plays a key role in determining the success you have with prospects. The presence of broken links and error messages is not something that many willing buyers will be able to stomach. As alluded earlier, trust is of the essence in the sales game. You need to make sure that clients can trust in your business for them to truly become loyalists.